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Scheduling appointments
I offer a free video call (up to 20min) to introduce myself and to briefly discuss your situation. We can then decide if my approach might be a good fit and potentially schedule an initial appointment. Individual sessions generally take place on a weekly basis. For couples counselling, I usually recommend meeting fortnightly for a double session, however, we can discuss the most suitable option for you. Sessions are possible in person and online.

Understanding the costs
The fees include our work during the sessions themselves as well as administrative tasks, preparation and processing (such as confidential documentation, professional supervision, occasional referrals to colleagues, research, continuing professional education). This means that a 50-minutes-session typically requires the same amount of time invested in behind the scenes work. Providing high quality work is very important to me. My decision to work with a limited number of clients allows me to spend more time and energy on each individual case.

Therapy sessions are usually exempt from VAT. However, counselling or coaching sessions have to be charged with 19% VAT on top. This is the case, as (couples) counselling is usually not directly aimed at the treatment or prevention of a psychological disorder and is therefore considered to be a regular service provision. Please note that the costs for my services can also not be claimed back from German health insurance (Gesetzliche Krankenkasse). Payment can generally be made via bank transfer, PayPal or cash upon receiving my invoice.

I understand that paying privately for counselling with VAT can be daunting. Therefore, I offer discounted package prices under certain conditions. If this would be of interest for you, we can discuss this option during the initial appointments.

Cancelling appointments
The scheduling of an appointment involves the reservation of time set aside exclusively for you. This time cannot be re-booked by other clients and is linked to several costs, which I cannot recoup without adequate lead time. You can cancel or change an appointment free of charge up to 24 hours beforehand – beyond this timeframe the session has to be fully charged.