Terms and Conditions

Clients can participate in in psychotherapeutic sessions (art therapy / family therapy) or counselling sessions. If they wish for a longer term service  (beyond one session) the therapist and client agree on a contract in writing.

Unless otherwise agreed, the following terms and conditions apply:

The number of sessions is based on the clients needs and can be discussed and extended verbally. The client is aware that psychotherapy does not include any assessment or treatment of physical issues and is not a substitute for medical treatment. If the client experiences illness or medical conditions, they need to consult with a medical doctor. Furthermore, “Heilpraktiker für Psychotherapie” are not allowed to give medical advice or write certificates.

Payment:

Payment  is to be made either bank transfer, paypal or cash. The client will receive an invoice for each session. Payment must be made within 7 days. According to German law (§ 286 BGB) a warning is not required in case of late payment. The client is aware that according to „Heilpraktikergesetz“, sessions cannot be claimed back from German public health insurance and have to be paid privately. Please check this website for costs.

Termination: The contract can be terminated at any time. It is recommended, but not compulsory, to talk about ending in therapy.

Holidays  and contact between sessions: The therapist will let the client know in advance if she intends to take a holiday or in case of illness and will therefore not be able to provide therapy during that period. Contact between sessions can be made by email, however, this is limited to the purpose of arranging/rearranging appointments. Substantive issues will be discussed during sessions.

The minimum notice period required for cancelling, changing or postponing an appointment is 48 hours. For cancellations beyond this time period, the therapist will charge the session as previously agreed.

Confidentiality: All sessions are kept confidential except if the client’s safety or the safety of others is at risk. Sessions with children are discussed with their caregivers on a regular basis.  The work of the therapist is discussed anonymously in professional supervision, which is also bound by confidentiality. If the client requests the therapist to breach confidentiality (e.g. for a report or statement) the therapist needs a written release from confidentiality.

Information on data protection: Data and information on the client are stored confidentially as required by law. the clients receives written information regarding the protection of their data. Please see the Datenschutz on this website to find further information on data protection, when visiting this website.